{"id":1212,"date":"2022-04-04T11:23:31","date_gmt":"2022-04-04T11:23:31","guid":{"rendered":"https:\/\/www.ollyservices.com\/servizi\/reception-services\/"},"modified":"2025-06-19T17:10:51","modified_gmt":"2025-06-19T17:10:51","slug":"reception-services","status":"publish","type":"portfolio","link":"https:\/\/www.ollyservices.com\/en\/servizi-di-accoglienza\/","title":{"rendered":"Reception services"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;178311&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;580292&#8243;][vc_column_text uncode_shortcode_id=&#8221;209053&#8243;]The reception service is the first contact between a client and its various stakeholders. Olly Services is among the few Italian companies to possess the <strong>ISO 18295<\/strong>, a specific certification on the management of contact centres, such as reception and switchboard. Our procedure manuals are extremely accurate, so to ensure the best service in any situation, and the capability of handling any request or crisis.<\/p>\n<p>A good reception service well disposes users to positively interact with the company, taking on a central role in the overall management.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image media=&#8221;141&#8243; media_width_percent=&#8221;100&#8243; shape=&#8221;img-round&#8221; radius=&#8221;lg&#8221; uncode_shortcode_id=&#8221;132073&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;1&#8243; bottom_padding=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;2&#8243; bottom_divider=&#8221;step_2_3&#8243; mobile_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;129976&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; shift_y_down_fixed=&#8221;yes&#8221; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;295224&#8243;][vc_single_image media=&#8221;566&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;185555&#8243;][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;1&#8243; bottom_padding=&#8221;1&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;2&#8243; bottom_divider=&#8221;step_2_3&#8243; desktop_visibility=&#8221;yes&#8221; medium_visibility=&#8221;yes&#8221; uncode_shortcode_id=&#8221;168071&#8243;][vc_column column_width_percent=&#8221;100&#8243; position_vertical=&#8221;middle&#8221; align_horizontal=&#8221;align_center&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;0&#8243; style=&#8221;dark&#8221; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; shift_y_down_fixed=&#8221;yes&#8221; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; align_mobile=&#8221;align_center_mobile&#8221; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;295224&#8243;][vc_single_image media=&#8221;636&#8243; media_width_percent=&#8221;100&#8243; uncode_shortcode_id=&#8221;114766&#8243;][\/vc_column][\/vc_row][vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; back_color=&#8221;color-144408&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;143207&#8243; back_color_type=&#8221;uncode-palette&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/1&#8243; uncode_shortcode_id=&#8221;580292&#8243;][vc_custom_heading text_color=&#8221;color-444182&#8243; text_size=&#8221;h3&#8243; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;627121&#8243; text_color_type=&#8221;uncode-palette&#8221;]Reception and Switchboard[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;444194&#8243;]Olly Services receptionists are trained to ensure high-standard services. Kindness and competence guide them in welcoming users. They are proactive, equipped with excellent problem-solving skills, and capable of managing any type of situation, including emergencies.[\/vc_column_text][vc_custom_heading text_color=&#8221;color-444182&#8243; text_size=&#8221;h3&#8243; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;585529&#8243; text_color_type=&#8221;uncode-palette&#8221;]Helpdesk[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;310272&#8243;]We offer a helpdesk service, crucial for any business, since a prompt and meticulous assistance improves the relationship with your clients. The helpdesk support offered by Olly Services is multilingual, solution-oriented, proactive and specialized in customer care. The service is intended for large companies that need to focus on their core business and decide to outsource specific services to a reliable partner capable of offering selected and highly qualified staff.[\/vc_column_text][vc_custom_heading text_color=&#8221;color-444182&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;200&#8243; uncode_shortcode_id=&#8221;256671&#8243; text_color_type=&#8221;uncode-palette&#8221;]Accelerate your corporate workflow with our assistance[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;113181&#8243;]Providing quick assistance, conveying information, managing problems of diverse nature, and optimizing the company procedures are all part of the responsibilities of the Olly Services helpdesk operators.[\/vc_column_text][vc_custom_heading text_color=&#8221;color-444182&#8243; text_size=&#8221;h4&#8243; text_weight=&#8221;200&#8243; uncode_shortcode_id=&#8221;572046&#8243; text_color_type=&#8221;uncode-palette&#8221;]Virtual Reception[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;315139&#8243;]Thanks to the latest technological innovations, we have developed a virtual reception system that allows us to operate in an interactive and efficient manner, enabling personnel to work on several activities at the same time.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row unlock_row_content=&#8221;yes&#8221; row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;0&#8243; top_padding=&#8221;0&#8243; bottom_padding=&#8221;0&#8243; overlay_alpha=&#8221;50&#8243; equal_height=&#8221;yes&#8221; gutter_size=&#8221;0&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;196127&#8243;][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; style=&#8221;dark&#8221; back_color=&#8221;color-143810&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;153929&#8243; back_color_type=&#8221;uncode-palette&#8221; column_width_pixel=&#8221;480&#8243;][vc_custom_heading text_size=&#8221;h3&#8243; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;433578&#8243;]Service target[\/vc_custom_heading][vc_column_text uncode_shortcode_id=&#8221;199030&#8243;]The service is intended for small and large companies.[\/vc_column_text][\/vc_column][vc_column column_width_use_pixel=&#8221;yes&#8221; gutter_size=&#8221;3&#8243; override_padding=&#8221;yes&#8221; column_padding=&#8221;3&#8243; style=&#8221;dark&#8221; back_color=&#8221;color-444182&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; z_index=&#8221;0&#8243; medium_width=&#8221;0&#8243; mobile_width=&#8221;0&#8243; width=&#8221;1\/2&#8243; uncode_shortcode_id=&#8221;274629&#8243; back_color_type=&#8221;uncode-palette&#8221; column_width_pixel=&#8221;480&#8243;][vc_custom_heading text_size=&#8221;h3&#8243; text_weight=&#8221;700&#8243; uncode_shortcode_id=&#8221;106041&#8243;]Choose Olly Service[\/vc_custom_heading][uncode_list uncode_shortcode_id=&#8221;171922&#8243;]<\/p>\n<ul>\n<li>On-site and virtual reception<\/li>\n<li>Conference hostesses<\/li>\n<li>Reception services<\/li>\n<li>Multilingual staff<\/li>\n<li>Switchboard<\/li>\n<li>Helpdesk<\/li>\n<li>Professional customer care<\/li>\n<li>Executive Assistance<\/li>\n<\/ul>\n<p>[\/uncode_list][\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_height_percent=&#8221;0&#8243; override_padding=&#8221;yes&#8221; h_padding=&#8221;2&#8243; top_padding=&#8221;3&#8243; bottom_padding=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; gutter_size=&#8221;3&#8243; column_width_percent=&#8221;100&#8243; shift_y=&#8221;0&#8243; z_index=&#8221;0&#8243; uncode_shortcode_id=&#8221;178311&#8243;][vc_column width=&#8221;1\/1&#8243;][vc_row_inner limit_content=&#8221;&#8221;][vc_column_inner column_width_percent=&#8221;100&#8243; gutter_size=&#8221;3&#8243; overlay_alpha=&#8221;50&#8243; shift_x=&#8221;0&#8243; shift_y=&#8221;0&#8243; shift_y_down=&#8221;0&#8243; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":304,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"portfolio_category":[],"class_list":["post-1212","portfolio","type-portfolio","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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